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Patient
enrollment

Your patients. Our commitment.

Your patients can expect comprehensive, personalized support throughout their prescription journey

The Interconnect Care Manager will contact your office after your patient is enrolled in Interconnect. Communications will be tailored to your patient’s needs and preferences.

  • Financial assistance

    Qualifying patients with commercial insurance may be eligible for the Interconnect Savings Program. Patients may be able to pay as little as $0.a

  • Personalized support

    Ongoing personalized support and check-ins, tailored to individual patient preferences

  • Education

    Informational resources for your patients, including refill reminders and answers to questions about their prescription

aOffer not valid for patients enrolled in Medicare, Medicaid, VA, DoD, Tricare, or other federal or state healthcare programs. For program terms, conditions, and eligibility criteria, click here.

We help keep things moving along

Recognizing your patients’ need for timely treatment, Interconnect helps streamline and support the process from start to finish.

What to Expect

  1. Care Manager introduction

    Your patient’s dedicated Care Coordinator will assist your patient with the process from enrollment and start of treatment through ongoing adherence. Care Coordinators communicate with you and your staff, your patients, and specialty pharmacy to keep things running smoothly.

  2. Benefits investigation information

    Interconnect will help identify and evaluate all the appropriate financial assistance options based on your patient’s insurance plan and eligibility, as well as support your office with information regarding prior authorizations.

  3. Coordination of delivery of initial prescription

    The specialty pharmacy will contact your patient to confirm delivery details. Your patient will typically receive their initial prescription of their Intercept treatment within 3 to 4 weeks, depending upon their insurance coverage.

  4. Refill coordination

    Your patient’s Care Coordinator will help your patient understand how to refill their prescription and let them know to expect a call from the specialty pharmacy for delivery.

Ongoing Support

  • WORKING WITH YOUR PATIENT

    Interconnect can help with:

    • Navigating changes in insurance/continued coverage
    • Providing educational materials to support treatment goals
    • Answering questions along the way

  • BEHIND-THE-SCENES SUPPORT

    Interconnect can help with:

    • Coordination between your patients and the specialty pharmacy
    • Enrolling your patient in our adherence program
    • Informing your office of missed refills

You are now leaving Interconnect

Any information you provide after you leave this site and enter another site will be subject to the other website’s privacy policy and terms and conditions. Interconnect is not responsible for the use, security, or disclosure of any information you may provide to another site.

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Intercept Pharmaceuticals, Inc., a wholly owned biopharmaceutical subsidiary of Alfasigma S.p.A., has voluntarily withdrawn OCALIVA® (obeticholic acid) from the market for the treatment of primary biliary cholangitis (PBC), effective November 14.

Patients should talk to their healthcare professionals and may also contact Intercept's patient support services (Interconnect at 1-844-622-4278) through December 31, 2025.

Interconnect's website is being temporarily maintained and is no longer fully functional for enrollment purposes due to the withdrawal of OCALIVA.

Healthcare professionals can contact Medical Information at medinfo@interceptpharma.com or 1-844-782-4278. Additionally, patients or healthcare professionals may request Full Prescribing Information or the OCALIVA Medication Guide by contacting medinfo@interceptpharma.com.

For all other inquiries please contact: info@interceptpharma.com

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